business centric technology This is a topic that many people are looking for. bluevelvetrestaurant.com is a channel providing useful information about learning, life, digital marketing and online courses …. it will help you have an overview and solid multi-faceted knowledge . Today, bluevelvetrestaurant.com would like to introduce to you Technology Overview – Business Centric Services. Following along are instructions in the video below:
“This is angie brown from exam. Pro. And we are looking at business centric services. Services.
So starting at the top of our list here. We have amazon connect. Which a cloud based call center service. You can set up in just a few clicks and based on the same proven system used by amazon customer service teams okay so what you can do with amazon connect is you can accept inbound inbound.
Calls and dial outbound you can record your calls and then store them into s3. So maybe you could then run them for analysis. Maybe through amazon. Comprehend or something.
Like that. And you can also set up workflows within amazon connect. So if you want to route a call based on a set of rules you can definitely do that there next on our list here is workspaces..
Which just boils down to being a virtual remote desktop. So the secure manage services for provisioning either windows or linux desktops in just a few minutes. Which quickly scales up to thousands of desktops. So you just would bring your own license.
And you be able to spin up a windows 10 server. That you can now log in from the convenience of your a thomas account. Okay then we have work docs. Which is a content.
Creation collaboration service easily create edit and share content. Save essentially an aws. So this is a device s version of sharepoint. Then you have chimes.
So. This is a to this platform for online meetings video conferencing and business business. Calling..
Which elastically scales to meet your capacity needs. So chime. Here is like it s like having slack. And also skype.
Okay now we re on to work. Mail. And this is just managed business. Emails contacts and calendar service.
Which supports for existing desktop and mobile email client applications so this is just gmail for but like on aws then you have pinpoints so this is for marking campaign management systems. You can use for sending targeted. Emails. Sms push.
Notifications and voice messages. So we actually use a pin point here at exam pro to send out our campaign emails so here you can import a bunch of contacts create campaigns and do like a to be testing on your your emails. Okay so that s a useful tool..
There then you have ses simple email service. And this is a cloud based email. Sending service. Doesn t a for marketers and application developers who send marketing notification and emails.
So we just had mentioned pinpoint. Which is for marketing campaign management system and this can send emails. But ses is more for like when you are building your web application and you want to send out emails from that application. So let s say you had someone who registered on your platform.
And you want some no confirmation. Email you send them out through ses at ses. Supports. Html emails.
So there s another service called sns. Which also can send emails. But that can only send plain text..
So that s why ses is more designed for marketers. Because it has that html component and last. Our list is quick site. And this is a business intelligence service and so the idea here is you can connect multiple data.
Sources and quickly visualize data in the form of graphs with little to no programming knowledge. Okay so you can connect a data from s3 you re probably aurora and rds and you just click. It and then with a bunch of other clicks you now have these beautiful graphs okay and i believe that there s also like an ml component in quick site. So there s a lot of cool things you can do there.
And you can also share those visualizations in the form of dashboards to other people ok. So there you go those are the ” ..
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