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“What s up guys chris here from product. Reviews hq dotnet. Today s video. I i m going to show you how to reboot and get your at t dsl back up and running so the first thing you see on your laptop or your iphone or your desktop is you have no connectivity.
So this is the symbol you re gonna see here. It s gonna show your your wi fi graph. Here. Your little bars.
With a little dot right. In there. It s kind of like a little mini sun and the first thing you re gonna do is you re gonna think oh no did i pay my bill well to test that out let s lower this we have a cordless phone here and we have our dsl line coming from the little box here in tow. It back of our at t speed stream.
And this model number is the speed stream 5100 so the first thing. We re gonna do is we re gonna look at the back of it here and you see your dsl line entering in your phone line dsl internet line entering in the back your ethernet and your power. Your power line here so this is what we see we have three symbols lit up the power in ethernet dsl. But no internet and no activity so we flip it around we re gonna grab our dsl line out of the back of our modem there and we re gonna flip this over and we re gonna plug this into here.
What we re gonna do is we re just gonna be testing this to make sure that we re paid up on our bill. And now we re actually getting okay. So i hear a dial tone. So we ll paid up we re good.
We re actually getting our line in so let s get rid of that and let s go ahead and plug that back into our phone here okay. We re back in so now we have our ethernet still in our power line. So now what we re gonna do here is here is my router down below here this is a d link router. I m gonna flip it around and we see on the back of the router.
We see the power plug and the ethernet that goes from here to our modem right up here. What we re gonna do is we re gonna snatch that out of the back of the router and it has little prong on the bottom. And we re gonna stick that right into our laptop you can do this on your desktop as well you can put it right into the the side here. So mine on my hp divi 9000 is the second one right there make sure it clicks in and so we re running our ethernet instead of shooting.
The signal out of our route out of our router or shooting. It directly into our computer. So what we re gonna do is we re gonna come down here. And it s going to show a little symbol like this but not to worry so let s get into a browser page here and we re gonna go we re gonna do google chrome let s login to that so now our symbol has gone to this right here and it took a few seconds for it to register.
So let s go into google chrome and we you can use internet explorer whatever you feel like but up in the browser into the address bar here now what we re gonna do in google chrome is we re gonna enter 19216801 and you re gonna push enter what s gonna happen is when you push enter it s going to take a second for it to load here okay guys and now we come to this page here and i m sorry most of this information is all blocked out due to security purposes. But it s just going to be your personal information now over here on the left hand side it s gonna say advanced right over here and you re gonna click advanced all right and you re gonna go down to connection configuration which is right here right underneath advanced so click that and now you re going to come over here and again sorry for the blocked out screen a little bit. But you re gonna come down to the middle of the page right over down here where it reads connection type okay. And what you got to do is sometimes the 80 rep.
Said. You got a mess around with it and as it says down here connection type go ahead and mess with that but the woman on the phone. One time she told me to smart keep alive so click that one or you might have to mess with these settings right here. But one of the ones should do it save changes.
If one doesn t work try the other one save changes and now we re going to restart our modems. Let s hit that and we re restarting our modem now so i ll be right back with you guys. And again. You re gonna have to know probably your at t password.
So keep that handy for your 18 t. Internet. Account and then also again have your modem access code. Which is on the bottom of your modem.
It s again. I have the speed stream 5100 and it s on the back side of the modem alright guys. And that should do it and for some reason. If your internet does not come back on after you ve done this go ahead and swap out for the different connection type settings again that i showed you mess around with those restart.
The modem again and just kind of go from there and worst case scenario just call your 18 t rep. But hopefully this will save you time and not having to be on hold and talk to them for another hour. So hopefully this video helped you guys enjoy the vid. I got a lot more awesome vids on the channel.
So please subscribe for all the updates for new videos guys have a good day ” ..
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